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SAAQclic: Investigations

4

Investigating bodies

3

Potential offenses

1

Raids conducted

Multiple investigations have been launched into the SAAQclic scandal:

  • Auditor General of Quebec - Completed (February 2025)
  • Gallant Commission - Public inquiry (April-October 2025, report released February 2026)
  • UPAC - Criminal investigation (ongoing)
  • Autorité des marchés publics (AMP) - Contract oversight (completed June 2025)

Overview

  • Released: February 20, 2025
  • Auditor General: Guylaine Leclerc
  • Scope: Audit of the CASA/SAAQclic program management

Key Findings

Cost Explosion

  • Original budget (2017): $638 million
  • Current estimate: $1.1 billion minimum
  • Overrun: ~$500 million (78% increase)

Hidden Information

  • Cost overruns known as early as 2020
  • Board of directors not properly informed
  • Indicators manipulated to appear "green"
  • Warnings from consulting firms ignored

Technical Failures

  • 20% of final integration tests incomplete at launch
  • Quality issues known throughout 2022
  • Management affirmed development was "on track" despite evidence otherwise

Accountability Gaps

  • No clear accountability for failures
  • Information flow to decision-makers inadequate
  • Governance structures failed

Agency

UPAC (Unité permanente anticorruption / Permanent Anti-Corruption Unit)

Also known as CLCC (Commissaire à la lutte contre la corruption)

Timeline

DateEvent
February 2025Investigation initiated after Auditor General's report
June 5, 2025UPAC confirms active investigation
June 18, 2025UPAC raids SAAQ headquarters in Quebec City
September 202517+ witnesses interviewed by ~20 investigators
OngoingInvestigation continues

Alleged Offenses Under Investigation

According to court documents made public:

  • Breach of trust by a public official
  • Fraud
  • Forgery

Suspects

  • Four suspects under investigation (names not publicly disclosed)
  • Witnesses include Daniel Pelletier, Vincent Poirier, Jérôme Verreault, and others who testified at the Gallant Commission

Cooperation Issues

  • SAAQ initially refused to hand over documents citing attorney-client privilege
  • Premier Legault publicly called on SAAQ to cooperate
  • SAAQ eventually agreed to lift professional secrecy and provide documents

The investigation remains ongoing. No charges have been filed as of early 2026.

Agency: Quebec's public contract oversight authority

Report Released: June 2025 (51-page report)

Key Findings

Fair Competition Violated

  • SAAQ undermined principles of fair competition
  • Transparency in public spending compromised

SAP Conflict of Interest

  • SAP helped define project requirements before bidding
  • This gave SAP inside information unavailable to competitors
  • SAP also provided training to employees who wrote the RFP

Contract Splitting

  • SAAQ split contracts into smaller portions
  • This practice can be used to avoid stricter oversight thresholds
  • Over 1,800 "satellite contracts" with external suppliers not included in main contract cost

CGI Bid Never Considered

  • CGI/Oracle consortium offered 29% cheaper bid
  • Eliminated before price envelopes were opened
  • Selection process showed potential bias

Actions Taken

April 10, 2025: AMP ordered suspension of CASA contracts

  • Transport Minister ordered internal review
  • Focused on SAAQ governance and management practices
  • Findings fed into broader investigations

Immediate Consequences

  • Éric Caire resigned as Minister (February 2025)
  • Éric Ducharme reassigned as SAAQ CEO (July 2025)
  • Multiple ministers testified under oath

Potential Future Consequences

  • Criminal charges possible if UPAC investigation yields sufficient evidence
  • Gallant Commission report (February 2026) concludes SAAQ lied for nearly 10 years and particularly blames Karl Malenfant
  • Political damage ahead of October 2026 provincial election

Parti libéral du Québec

  • Compared to a "CAQ scandal"
  • Called for independent public inquiry

Québec solidaire

  • Compared to the federal "sponsorship scandal"
  • Demanded accountability

Even as investigations proceed, problems continue:

  • December 2025-January 2026: SAAQ quietly suspends online appointment booking for 2 weeks without public announcement
  • Technical issues persist
  • SAAQ remains dependent on LGS/SAP for maintenance

For sources and references, see Sources

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